Auto Body Repair Help, Car Repair Advice, Auto Accessories Information – Eastwood Blog

I just got around to (needing) to using my Versa Cutter for the first time and it doesn’t work. I connected and reconnected each (simple?) connector on the unit and came to surmise that the 4pin connector (of which only two pins are used), has the two pin receivers at the 6 & 9 “oclock” positions (12 & 3 are “open), while the male end of the power cord has the two pins (white & black) clocked at the 3 & 6 oclock positions respectively…

Which wire should go in which position & how do you get the pins out of the connector without tearing something up?

BTW, it looks as if this unit may have had a previous owner who had experienced the same problem because the two screws that provide the “pinch” at the connector are different with one being too big to properly screw in…

What gives with that?

If I have to send the unit back I will not accept an exchange! When I buy something “new,” I shouldn’t have to repair it before I ever use it!!!